Modern Therapies - Privacy Policy

Last Updated: 23/05/2024

Thank you for choosing Modern Therapies. This Privacy Policy describes how we collect, use, and share your personal information when you use our website ModernTherapies.co.uk and purchase our products.

1. Information We Collect:

While navigating and interacting with our website, we may use automatic data collection technologies to gather specific information about your equipment, browsing activities, and patterns. This includes details of your website visits, such as traffic data, location data, logs, and other communication data, as well as the resources you access and use on the website. We also collect information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioural tracking).

The information we collect automatically without your input is not personal. Still, we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalised service, including by enabling us to:

• Estimate our audience size and usage patterns.

• Store information about your preferences, allowing us to customise our Website according to your interests.

• Speed up your searches and

• We will recognise you when you return to our website.

The technologies we use for this automatic data collection may include

• Cookies (or browser cookies). A cookie is a small file placed on your computer's hard drive. You may refuse to accept browser cookies by activating the appropriate settings on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser settings to refuse cookies, our system will issue cookies when you direct your browser to our website.

• Flash Cookies. Certain features of our Website may use locally stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

We do not automatically collect personal information, but we may link this information to personal information about you that we collect from other sources or that you provide.

2. What We Do With Your Information

When you purchase from our store, we collect personal information such as your name, address, and email address as part of the buying and selling process. When you visit our store, we automatically receive your computer’s internet protocol (IP) address to gather information about your browser and operating system. With your permission, we may send you emails about our store, new products, and updates. You can choose to opt out at any time.

3. Information Sharing:

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers: Payment processors, shipping companies, and other partners necessary for order fulfilment.

• Legal Requirements: To comply with legal obligations and respond to law enforcement requests.

4. Consent:

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you disagree with our policies and practices, your choice is to use something other than our website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
Let's ask for your personal information for a secondary reason, like marketing. We will either ask you directly for your expressed consent or allow you to say no.

When you provide us with personal information for free email sign-ups or promotional or sweepstake entrances, we will ask you directly for your expressed consent or provide you with an opportunity to say no.

If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information at any time by contacting us at contact@moderntherapies.co.uk

5. Security:

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL). We have implemented measures to secure your personal information from accidental loss and unauthorised access, use, alteration, and disclosure. All information you provide is stored on our secure servers behind firewalls.

Modern Therapies will also have a written incident response plan to include prompt notification to student users (whether set up with an individual account or an access code through a school account) and school users in the event of a security or privacy incident, as well as best practices for responding to a breach of personally identifiable information.

Unfortunately, information transmission via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumventing any privacy settings or security measures on the Website.

6. Cookies:

We use cookies to enhance your browsing experience and for analytics. You can manage your cookie preferences through your browser settings.

7. Changes to Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes.

8. Shopify

Our store is hosted on Shopify Inc., an online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
Shopify stores your credit card data if you choose a direct payment gateway to complete your purchase. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete the transaction. After that, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure that our store and its service providers handle credit card information securely.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy)

9. Social Media

Our Website and Services may include social media features, such as the Facebook and Instagram buttons, Share This buttons, etc (collectively, “Social Media Features”). These social media features may collect your IP address and the page you are visiting on our website and services, and they may set a cookie to enable social media features to function correctly. Social Media Features are hosted either by their respective providers or directly on our Website and Services. Your interactions with these social media features are governed by the privacy policies of their respective providers.

10. Acceptance:

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services and submitting your information, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorised to access or use the Website and Services.

11. Disclosure:

Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our affiliates, contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Website and Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies concerning Personal Information. We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties.

Service Providers are not authorised to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. They are given the information they need only to perform their designated functions, and we do not authorise them to use or disclose any of the provided information for their marketing or other purposes.

We may also disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

12. Third Party Services:

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies concerning the information we must provide them for your purchase-related transactions.
We recommend reading these providers' privacy policies to understand how they will handle your personal information.
In particular, remember that certain providers may be located in or have facilities in a different jurisdiction than you or us. So, suppose you proceed with a transaction that involves the services of a third-party service provider. In that case, your information may become subject to the laws of the jurisdiction(s) where that service provider or its facilities are located.
For example, suppose you are in the United Kingdom, and a payment gateway in the United States processes your transaction. In that case, your personal information used to complete that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

We do not control these third parties' tracking technologies or how they may be used. You should contact the responsible provider directly if you have any questions about an advertisement or other targeted content.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at contact@moderntherapies.co.uk.