Shipping policy
Modern Therapies – Shipping Policy
Last Updated: 22/04/25
We’re committed to delivering your order as quickly and efficiently as possible. Below you'll find important information about our shipping process, regions we serve, and what to expect depending on the type of product you purchase.
Order Confirmation & Processing
After you place your order, you will receive a confirmation email with your unique order number.
Our team typically processes and dispatches in-stock orders within 24 hours. However, processing may take up to 2–3 business days. During peak times, such as sales or holidays, processing may take 2–4 business days due to high order volumes.
Please note that the estimated shipping time does not include processing time.
Shipping Destinations
We currently ship to:
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United Kingdom
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European Union countries
Estimated Shipping Times
Shipping times vary depending on your location and the shipping option selected during checkout. Estimated delivery times will be displayed during checkout, and a tracking number will be sent to you via email once your order has shipped.
Delays due to weather, customs, or high shipping demand may occur and are out of our control. We appreciate your understanding.
Presale Orders (Sauna & Steam Tent)
If you’ve purchased a sauna or steam tent via presale, please note the following:
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Presale orders have an estimated delivery time of 2–3 weeks from the date of purchase
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These timelines are subject to change depending on supply chain and carrier availability
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Tracking details will be emailed as soon as your order ships
Thank you for your patience while we prepare your order — we promise it's worth the wait!
For any shipping-related questions or concerns, please contact:
Email: contact@moderntherapies.co.uk
